Frequently Asked Questions
How much do your sessions cost?
Mobile private funded service costs as below (inclusive of travel within servicing areas):
Initial Physiotherapy & Exercise Physiology consultation (45 minutes) - $100
Follow-up Physiotherapy & Exercise Physiology consultation (30 minutes) - $80
Telehealth consultation costs as below:
Initial Physiotherapy & Exercise Physiology (45 minutes) - $80
Follow-up Physiotherapy & Exercise Physiology consultation (30 minutes) - $70
Costs of Hydrotherapy services will be dependent on your location and circumstance, unfortunately we don't cater to private funded services, contact us for more on this.
Prices vary across Home Care Package and NDIS participants and can be dependent on the duration of the session. We are flexible with our costs and duration of sessions, please make a referral here or contact us here to discuss this further
How do I pay for your services?
We have a variety of safe payment methods, for in-person and telehealth consultations. In-person payments can be made via cash, contactless credit/debit card payment or directly over your phone. Refer here for telehealth payment details. Please contact us regarding payment for other services such as:
Home Care Package
Hydrotherapy
NDIS
Worker's Compensation
CTP
EPC/DVA
Can I claim my private health insurance?
Our Physiotherapy & Exercise Physiology services can be claimed through private health insurance. We use Medipass to allow you to make easy private health insurance claims from your phone. Alternatively, we can provide you with a receipt/invoice so you can submit a claim with your private health insurer.
Can I claim my private health insurance for telehealth consultations?
Yes, as with in-person treatment. Although many health funds now allow you to claim telehealth consultations, please check with your health insurer to confirm.
Do I need a doctor’s referral?
Definitely not! If you're looking to receive in-person or telehealth services privately or through your private health fund, you can contact us to start straight away. In term's of EPC & DVA, this requires a doctors referral. We provide mobile services to EPC & DVA participants, but with a gap payment.
What areas do you service?
We service South-West Sydney and surrounding suburbs. This includes suburbs from the Fairfield, Liverpool, Bankstown-Lidcombe, Cumberland and Auburn councils. We also service surrounding suburbs and councils as well, please contact us here for more information.
What are the steps to beginning Home Care Package & NDIS Physiotherapy & Exercise Physiology services?
Contact us here or make a HCP/NDIS referral here to get started
We'll contact you to discuss pricing, consultation times and service information then book in an initial appointment
We'll come to you and complete an initial assessment, then discuss treatment plans
Continuous care and treatment to assist you in reaching your goals and improving your health & wellbeing
Can self-managed, plan-managed and agency-managed NDIS participants use your service?
We currently only service self-managed and plan-managed NDIS participants. We are not currently servicing any NDIS participants who are agency-managed/ have their plan managed by NDIA, as we are not yet NDIS registered.
Frequently Asked Questions
How much do your sessions cost?
Our services include free travel within a 6km radius from our service area - Southwest Sydney and Inner West. For anything outside of our servicing areas, please contact us here or below to discuss pricing and service information.
Mobile private fund services available, please contact for us here.
Medicare (EPC & DVA) costs as below:
-
Physiotherapy - Initial & Subsequent consultations (40 minutes) - Requires a gap payment
-
Exercise Physiology - Initial & Subsequent consultations (40 minutes) - Requires a gap payment
Costs of Hydrotherapy services will be dependent on your location and circumstance, unfortunately we don't cater to private funded services, contact us for more on this
Prices vary across Home Care Package and NDIS participants and can be dependent on the duration of the session. We are flexible with our costs and duration of sessions, please make a referral here or contact us here to discuss this further
How do I pay for your services?
We have a variety of safe payment methods, for in-person and telehealth consultations. In-person payments can be made via cash, contactless credit/debit card payment or directly over your phone. Refer here for telehealth payment details. Please contact us regarding payment for other services such as:
Home Care Package
Hydrotherapy
NDIS
Worker's Compensation
CTP
EPC/DVA
Can I claim my private health insurance?
Our Physiotherapy & Exercise Physiology services can be claimed through private health insurance. We use Medipass to allow you to make easy private health insurance claims from your phone. Alternatively, we can provide you with a receipt/invoice so you can submit a claim with your private health insurer
Can I claim my private health insurance for telehealth consultations?
Yes, as with in-person treatment. Although, many health funds now allow you to claim telehealth consultations, please check with your health insurer to confirm
Do I need a doctor’s referral?
Definitely not! If you're looking to receive in-person or telehealth services privately or through your private health fund, you can contact us to start straight away. In term's of EPC & DVA, this requires a doctors referral. We provide mobile services to EPC & DVA participants, but with a gap payment
What areas do you service?
We service South-West Sydney and surrounding suburbs. This includes suburbs from the Fairfield, Liverpool, Bankstown-Lidcombe, and Cumberland Councils We also service surrounding suburbs and councils as well, please contact us here for more information
What are the steps to beginning Home Care Package & NDIS services?
Contact us here or make a HCP/NDIS referral here to get started
We'll contact you to discuss pricing, consultation times and service information then book in an initial appointment
We'll come to you and complete an initial assessment, then discuss treatment plans
Continuous care and treatment to assist you in reaching your goals and improving your health & wellbeing
Are you a NDIS registered provider?
We definitely are! We can work with NDIS participants across Inner-West, South-West Sydney and surrounding suburbs, whether they're self-managing, plan-managing or agency-managing their plan.